Refund and Cancellation Policy

Publication date: 16 October 2026

Public checkout is not yet open. These terms describe the refund policy for purchases when public sales launch. Rights attached to earlier purchases remain unchanged.

Operator: Anastasiia Russkikh
Support: mvp.anastasia@gmail.com
Website: nocodeapp.io

1. Scope

This policy covers Pro subscriptions and one-time Product Context PDF purchases. Planned products and credit packs are not currently available to buy. Free credits have no purchase price to refund.

2. Our refund guarantee

You may request a full refund within 14 calendar days after your first Pro payment, any renewal or a Product Context PDF purchase. No reason is required. Using credits or receiving or downloading the PDF does not, by itself, exclude a refund. This is our voluntary guarantee, additional to your mandatory rights.

After 14 days, unused subscription time or credits do not automatically qualify for a refund. For duplicate charges, non-delivery or material defects, contact support. The commercial 14-day window does not restrict remedies required by law.

3. Cancellation and refunded access

Cancellation stops future renewals. With an ordinary cancellation, access continues until the end of the current paid billing period. Cancellation alone does not refund a payment. Email support or use a subscription-management option offered by your original payment provider.

For a full Pro refund, support will confirm the consequences for access and the cancellation of future renewals. Adjustments to access and credits must not affect other valid paid purchases.

4. Requests and processing

Email mvp.anastasia@gmail.com with the email address used for your purchase and, if available, the order number and date. Say whether you want a refund, cancellation or both. Please do not send passwords or full card details. Refund requests are reviewed by support.

Refunds are processed through the original payment provider, normally to the original payment method. Provider and bank processing times vary; mandatory deadlines still apply. Changing providers does not transfer earlier payments.

5. Paddle orders and your rights

Only for orders actually sold by Paddle: Paddle is the authorised reseller and Merchant of Record, handling billing support and refunds. You may also contact Paddle support at https://paddle.net. The Paddle Buyer Terms and Refund Policy apply to those orders:

Paddle Buyer Terms: https://www.paddle.com/legal/buyer-terms
Paddle Refund Policy: https://www.paddle.com/legal/refund-policy

Mandatory consumer rights, including applicable withdrawal rights and remedies for defects, remain protected. For Paddle orders, any greater applicable rights under Paddle's terms also apply. Using credits or downloading a PDF is not a blanket waiver of your rights. Future policy changes will not reduce rights already granted for an earlier payment.